FAQ

Shipping

For our first drop, please allow up to 2 weeks to receive your product. If you have any questions or concerns, kindly email us at alchemistagencybrand@gmail.com. We appreciate your patience! 

Returns + Exchanges 

All Alchemist Agency sales are final. Please make sure all of your purchases are correct before checking out! 

However, we do understand that mistakes happen and we're not perfect (and for that we're so so sorry!). We put in so much care and love into all of the products, but if you find any defects or received a wrong item, please email us at alchemistagencybrand@gmail.com. We'll do our best to make it up to you! 

Sustainability

As a clothing brand, we acknowledge that we are taking part in the textile industry that largely contributes to the state of our environment. It's been a goal since the very beginning of this brand to make sure we're committed to a sustainable future. Please view our sustainability statements under each product to see where they're coming from or read our sustainability page filled with the same information. We hope we only improve our practices with every drop to ensure the safety and health for our communities.